Hiring Definition Guide for Entrepreneurs and Virtual Teams

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What is your hiring definition? Have you noticed that it can be very different from someone else’s idea of what hiring means?

The Greek philosopher Heraclitus once said, “There is nothing permanent except change.” That definitely goes for language, maybe even more than anything else. So, as we grow into new things in the hiring world, we need to clarify what hiring is so we know what we’re doing. This helps us to avoid misunderstandings that can lead to poor decisions and unhappy hires.

Understanding the Hiring Definition in the Modern Workplace

Hiring in the modern workplace has evolved beyond simply filling open positions with resumes and interviews. It’s a strategic process focused on finding the right talent  to  achieve specific business goals in a dynamic and competitive environment. We see a few key characteristics that inform a common hiring definition in today’s workplace.

First, we see a focus on the search for skills and cultural fit. Modern hiring goes beyond traditional experience on a resume. Companies look for demonstrated skills and aptitudes relevant to the specific role, often using skills assessments or tests. Experience also comes into play here. Alongside capabilities is an increased value on cultural fit. They know that this can help ensure compatibility with the existing team dynamic, work style, and company values. 

Second, we see a lot of technology and automation intertwined with human labor. Many larger organizations use Applicant Tracking Systems (ATS). It helps them to screen resumes, filter candidates based on keywords, and manage the application process efficiently. Smaller companies that don’t have many hires tend to rely more on online assessments and interviews. Written test and video conferencing, for example, facilitate remote hiring and allow for a wider talent pool consideration.

Third, companies are more aware of how important branding is. They cultivate a strong employer brand to attract top talent that fits in well. This involves showcasing company culture, employee testimonials, and career development opportunities. Modern hiring, therefore, also focuses on creating a positive candidate experience throughout the hiring process. This includes clear communication, timely updates, and feedback to all applicants. 

The Shift

A lot of this has to do with a shift in the balance of power in the hiring world. Gone are the days when companies held all the cards. Now, companies have to woo the best talent if they want to make good hires. They can no longer simply put up a post and wait. They also can’t simply expect the best of the best to flock to them, each with their best foot forward. Companies need to make efforts to look good themselves.

In turn, a lot of this is due to the rise of the gig economy. This means that a hiring definition often includes a distinction between employees and freelancers and contract workers. Companies that want to fill specialized skills or project-based needs must consider how to attract these talents. Remote work options are also increasingly common. This expands the talent pool, but it also means that hires have more options. It also offers flexibility to both companies and candidates.

Here are a few more things that have changed over the past few decades. Modern workplaces strive for diversity and inclusion in their hiring practices to build stronger teams with wider perspectives and experiences. Companies value agility and adaptability in hires more than just doing the grind. People who can learn new skills and flow with changes are highly sought-after in today’s fast-paced environment. Companies also use more data and analytics to evaluate hiring strategies and track the success of different recruitment channels. 

The Hiring Process Explained

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Stages of the Virtual Hiring Process

The virtual hiring process has become increasingly common as technology facilitates remote work and geographically diverse talent pools. Here’s a breakdown of the key stages involved in hiring someone virtually:

Pre-Virtual Interview Stages

Clearly outline the job requirements, responsibilities, and skills needed in the job description. Use online job boards and your company career page to reach a wider audience. Shortlist qualified candidates based on resumes, cover letters, and initial phone screenings.

Virtual Interview Preparation

Ensure you have a reliable internet connection, functional video conferencing software, and a quiet, professional background for the interview. Develop a structured interview format with clear questions aligned with the job description. This ensures a fair and consistent evaluation process for all candidates.

Conducting the Virtual Interview

Dress professionally and maintain appropriate body language to project a positive image during the virtual interview. Minimize distractions, maintain eye contact with the camera, and allow the candidate time to respond to questions. Use the virtual interview to assess the candidate’s skills, experience, cultural fit, and communication abilities. Make sure that you have also taken the time to master virtual communication. This will help you make the most of every interaction.

Optional Additional Assessments 

Depending on the role, consider incorporating online skills tests to evaluate technical abilities or specific software proficiency. For some positions, requesting a sample work project or writing assignment can provide valuable insights into the candidate’s capabilities. Nore, however, than many freelancers sign NDAs, so they may not be able to show you actual samples.

Reference Checks and Background Screening

Contact the candidate’s references to verify their employment history, skills, and work ethic. Depending on the position and company policy, background checks may be conducted to verify qualifications and ensure a secure work environment.

Offer Negotiation and Contract

Present the job offer virtually, outlining the details of the compensation package, any applicable benefits, and your preferred starting date. Once terms are agreed upon, finalize a formal employment contract that outlines the job responsibilities, compensation, benefits, and legal terms of employment.

Onboarding

Develop a remote onboarding process to welcome the new hire, introduce them to the company culture, team members, and equip them with the necessary tools and resources for success. Maintain regular communication with the new hire throughout the onboarding process to address any questions or concerns and ensure a smooth transition.

Continued Support and Evaluation

Schedule regular virtual check-ins with the new hire to provide feedback, answer questions, and offer ongoing support during their initial adjustment period. Conduct performance reviews to evaluate the new hire’s progress, identify areas for development, and ensure they are meeting expectations in the remote work environment.

Advantages of a Virtual Hiring Process

When you go global, you have access to a broader range of qualified candidates, regardless of geographical location. You can also reduces the costs associated with traditional in-person interviews, like travel and venue expenses. Virtual hiring streamlines the hiring process, too, by allowing interviews and assessments to be conducted virtually. This works whether you are hiring remote talent or local talent. This process also enables scheduling flexibility for both interviewers and candidates. 

By following these stages and leveraging the advantages of virtual hiring, companies can attract top talent, conduct efficient interviews, and build successful remote teams.

Key Components of a Successful Virtual Hiring Strategy

People working together at a table.

In today’s digital world, virtual hiring has become the norm for many businesses. To ensure a successful virtual hiring experience, we see a few key components to keep in mind.

Pre-Interview

First comes preparation. Before you begin, clearly define the skills, experience, and qualifications you want to confirm for the role. This will guide your job description, interview questions, and selection criteria. Craft a compelling and informative job description that outlines the responsibilities, work environment, company culture, and applicable benefits. For example, define whether the work is strictly remote-based or if you require site visits. Develop a structured interview format with clear and consistent questions aligned with the job description. This ensures a fair evaluation process for all candidates.

Before scheduling a meeting, make sure you have the necessary technology and equipment to conduct smooth virtual interviews. This includes a reliable internet connection, high-quality video conferencing software, a professional background, and a functioning webcam and microphone. Provide clear instructions to candidates regarding the interview format, platform to be used, and any preparation materials they might need. For example, do they need to send you a resume or portfolio before you speak?

Interview

For the call, both interviewers and candidates should dress professionally. Appropriate body language is also important to project a positive image. Minimize distractions, maintain eye contact with the camera, and allow the candidate time to respond to questions without interruption. Use the virtual interview to assess the candidate’s skills, experience, cultural fit, communication abilities, and problem-solving skills. Look for indicators of success in a remote work environment, such as time management, self-motivation, and proficiency with communication tools.

Post-Interview

After the interview, you might want to do some reference checks and background screening. Contact the candidate’s references to verify their employment history, skills, and work ethic. If you’re happy with them, present the final job offer virtually, outlining the details so they can confirm that they understand and accept. Once terms are agreed upon, finalize a formal employment contract that outlines the job responsibilities, compensation, benefits, and legal terms of employment.

Hiring Definition for Virtual Teams

A virtual onboarding meeting.

Unique Challenges

Building a successful virtual team comes with its own set of challenges compared to traditional in-person teams. One of the key hurdles to consider is communication and collaboration. Virtual communication can lack the richness of nonverbal cues and face-to-face interaction, leading to misunderstandings and misinterpretations. Spontaneous brainstorming sessions and informal chats are less likely to happen virtually, potentially hindering collaboration and team spirit. Remote team members might struggle to stay updated on project progress and company news, creating information silos.

Building trust and upholding company culture in this type of environment is, therefore, vital. Remote workers can feel isolated and disconnected from the team, impacting morale and engagement. Building trust and strong working relationships can be more challenging in a virtual environment. It can be harder to instill and maintain a strong company culture when team members are geographically dispersed. This means that you have to make all the more effort to connect intentionally, and keep team members connected, too.

Similarly, managers may have less visibility into employee workloads and daily activities. This can make performance evaluation more complex. The lack of in-person supervision can lead to micromanagement by some managers, hindering employee autonomy and trust. Working across time zones can create scheduling challenges and hinder real-time collaboration, too.

Opportunities

Despite the challenges, there are significant advantages to consider when hiring for virtual teams. Aside from the abovementioned advantages, virtual hires tend to enjoy the flexibility. Virtual work arrangements offer work-life balance, potentially leading to higher job satisfaction and reduced turnover. Studies also suggest that remote workers can be more productive. This is mostly due to fewer distractions and the ability to work during their most productive hours.

If you establish clear communication channels and protocols, you can mitigate the risks of virtual communication breakdowns. Look into email, video conferencing, and project management tools, for example, and establish your expectations to ensure smooth information flow. We recommend that you use online collaboration tools that facilitate file sharing, real-time document editing, instant messaging, and video conferencing. This has helped us tremendously at Outsource School to foster teamwork and collaboration.

Organize virtual team-building activities and social events to help remote workers connect, build rapport, and foster a sense of team spirit. Practice transparent management, provide regular feedback, and recognize achievements to keep remote workers engaged and motivated. Clearly outline work expectations, project goals, and deadlines for virtual team members to ensure everyone is aligned. Recognize the value of asynchronous communication to accommodate different work schedules and time zones within a virtual team.

What Is Outsource School?

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Since being founded in 2020, Outsource School has helped 1,000+ business owners hire 2,000+ virtual assistants for their companies.

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Conclusion

The hiring definition of today’s modern workplace is a comprehensive and strategic process. It considers skills, culture, technology, employer branding, and evolving workforce models. By focusing on these aspects, companies can attract top talent, build strong teams, and achieve their business goals.

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Virtual Assistant Skills and Qualities to Focus on When Hiring

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Communication Skills First on our virtual assistant skills list is probably the most important – communication. Imagine what would happen if hires did not pass information clearly or concisely. The work pipeline would get clogged up. Individual team members would get confused about tasks. Misunderstandings would occur frequently and nothing would get done properly.  Beyond speaking the same language, there are several signs that a person is a good communicator.  Listens well and is attentive Takes notes Asks good questions Clarifies Can speak back instructions Relays instructions accurately Can give clear instructions 2. Computer Literacy VAs naturally need to be able to navigate the digital space well. This includes software, apps, tools, and search engines. They typically need to know how to do video conferencing, emails, and the like. They Should also be familiar with the tools in the Google and/or Microsoft suites. 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Perks of Hiring Through Virtual Assistant Platforms As a business owner, you know how overwhelming the workload can be. In such scenarios, you wish for an extra set of hands to handle your work. A website for virtual assistants (VA) might just be your most useful tool. These platforms are a treasure trove of skilled professionals ready to tackle tasks you simply don’t have time (or energy) for. Access to Global Talent: Why limit yourself to local talent when you can hire from any corner of the world? Virtual assistant platforms connect you to professionals worldwide, providing access to diverse skills and expertise. Cost Efficiency: Hiring through these platforms is usually cheaper than hiring a full-time employee. Many VAs work remotely, so you save on office space, benefits, and equipment. Flexibility: Need help for a one-time project or an ongoing task? 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  Are emails bogging you down? Do you feel like you’re spending way too much time at your desk answering them? Do you feel like your inbox could use some sprucing up? Maybe you need a complete email spring cleaning! Whichever it is, it sounds to us like you’re in need of an inbox management virtual assistant.  The good news is that you can actually hire one today! But before you go there, we put together a few things that we think you should know about hiring an inbox management virtual assistant. In this article, we are going to be covering  What Is an Email Management Virtual Assistant? Benefits of Hiring a Virtual Assistant for Email Management 11 Tasks to Hire an Inbox Management Virtual Assistant For How Much Does an Email Management VA Cost? What Are the Best Virtual Assistant Websites to Hire From? Case Study: How John Hired an Email VA & Saved 2 Hours Per Day Sign up for Outsource School and unlock our free hiring packet to help you get the best email management virtual assistant. What Is an Email Management Virtual Assistant? Also known as an inbox management virtual assistant, these individuals are responsible for handling your emails. Their duties involve organizing and sorting emails, creating folders and labels to categorize emails, color coding emails to make them easier to locate, and even deleting unnecessary emails or spam. An outsourced inbox VA will even do all of this for you before you get on in the morning! This way, you can start your with a clean and beautiful inbox and avoid all the stress that unkept email will usually cause. Now, that’s just the categorizing part of the job. 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Improved Work-Life Balance You should hire an email management VA if you often check your email when out of the office, including during social gatherings. The VA will respond to incoming emails and only contact you for issues that require your attention. This lets you enjoy your breaks from work and take up hobbies, improving your overall well-being. Professional Communication Email management VAs are trained in effective communication as part of their virtual assistant skills. They are proficient at handling customers, including using the right tone and observing cultural sensitivity. They also align the email responses with your brand communication strategy to give your business a professional image. Cost Advantages Hiring an email management VA is more cost-effective than recruiting an in-house personal assistant. The VA works remotely, so you need not increase your office space or invest in infrastructure to accommodate them. Tasks to Outsource to a Virtual Assistant for Email Management Deleting junk emails and keeping your inbox clear of any unwanted newsletters, subscriptions, or promos.  Forwarding emails to the necessary people within your team or others Archiving old emails that might be useful later so you main box isn’t filled with old mail Responding to emails and setting up automatic replies Some email marketing like sending out mass emails such as newsletters and introductory emails to the selected list of customers Managing your contact list which involves sorting contacts in order of importance or priority, categorizing them with labels (customers, business partners, suppliers, internal team, etc.), adding new contacts, and deleting old ones Sorting emails in order of priority so you know which emails are urgent and which can wait  Some customer support duties like answering customer inquiries  Creating folders and applying labels to emails. Labels add specificity. Folders organize old and new emails for future reference. Setting up filters ensuring incoming emails go into the applicable folders tidying up your main inbox Answering emails about meetings and adding them to schedule  How Much Does an Email Management VA Cost? Virtual assistants have a range of prices depending on a number of factors such as skill level, level of experience, scope of work, specialized knowledge, length of project, are you hiring a VA full-time or a part-time VA, and what country they come from.  If you want an inbox management virtual assistant who does only the admin side of things, then in the U.S. you’re looking at an average of $10-$12 per hour. VAs from the Philippines and India are less costly both averaging around $6-$7 per hour.  Now if you’re looking for a VA who can

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