Virtual Assistants

Quick Outsourcing Tip for the Day: Learn About Your VA’s Culture

One of the first and most meaningful hires you can make as an entrepreneur is recruiting a virtual assistant. You will have to spend precious time and resources on things that do not directly contribute to the success of the organization not until you have someone on your staff that you can assign unique duties to. If you are planning to hire outside of your own country, make sure to study up on the country’s culture. 

Learning about a prospective hire’s culture that resides in another country is a highly crucial and vital thing to do. Nathan Hirsch and I made the mistake of not doing this before starting to outsource and hire from different countries with our first business, and it surely hurt our hiring process. Without proper knowledge and understanding of the people we were trying to hire and manage, we could not adjust our methods to their culture.

Doing this will help you know what life is like in their respective countries and how culture plays a role in their lives. We know that everything we are talking about may still sound vague and unclear to you at this point. To help you understand the value of learning about your VA’s culture more, we have listed down four areas you should look into when outsourcing:

1. Look Into How the Average Person Lives

Filipino VAKnowing how an average person lives in a particular country will enable you to gather a brief idea of how the country is at present. Additionally, it will also reflect the lifestyle and the level of living of that specific country’s citizens on average. The way an average citizen lives basically shows how a typical person is like in their nation.

This is important to know for you to gauge whether their way of living matches with what your company can potentially offer to them or not. This offer may vary depending on the task that you will outsource from these virtual assistants. Every country has a unique approach to living life, which makes knowing each one that belongs to your prospective hires all the more vital. 

2. Look Into the Average Wage for People in the Country

A country’s average wage often goes through constant monitoring and is used by the government and other organizations or companies. This is a tool that serves as a benchmark for the level of salary of individual workers in a specific industry, area, or country. The average wage for people in a specific country is the mean salary of either a particular group of laborers or all workers.

Similar to learning the way of living of an average person in a specific country, knowing the average wage of its citizens is equally important. You can determine whether or not your company will be able to provide the same level of salary to the virtual assistant you are looking to outsource hire. It is highly essential to be wise in matching the ability of your business to pay with the level of wages that you will pay so you can still make a profit in outsourcing.

3. Look Into the Core Values They Believe in and Follow as a Culture

When looking for someone to outsource, we talk a lot about finding a cultural fit, but much less about finding the right fit for our values. Culture describes how work is done, but principles illustrate how organizations focus, make compromises, and reconcile disputes. A community may celebrate innovation, but ideals decide what is lost in the search for it.

If you can, talk to someone from the country and understand what life is like there and how their culture plays a role in their lives. Without proper knowledge and understanding of the people you are trying to hire and manage, you will be unable to adjust your methods to their culture. It took us years to figure out how to properly work with different cultures, and we ultimately ended up loving working with people from the Philippines.

We ended up establishing good relationships between those we outsourced from the Philippines because they had many qualities and cultural values similar to our own. Among these are their strong belief in family, hard work ethic, determination, ability to fight through tough times, and a commitment to high-quality customer service. Had we known all of this upfront, it would have been a lot easier to recruit, interview, hire, and manage people from the Philippines.

4. Look Into What the Government is Like and How it Impacts the Population

The government is the highest regulating body across all countries. Due to this fact, it will only be befitting that we learn what each one is for the country that you are planning to outsource your virtual assistants from. From its regulations, policies to its way of running the country, these collectively impact the country’s citizens or its entire population.

As a business planning to outsource from these countries, it is pertinent that you study each of their government systems. The first reason is knowing what their regulations are and how they handle their employed citizens. The second, enabling us to know how these regulations affect and impact the entirety of its population

Why Learning Your VA’s Culture is a Must

If you are looking to outsource in 2020, take the extra hour to do your research. Also, make sure that you know the culture of where you are looking to hire. It will go a long way in building trust and hiring the right people. 

This will not only enable you to hire the right employees but also save a lot of time, money, and effort. Additionally, it will help you in creating an internal company culture that aligns with the people you are hiring. Learn their culture and hire the right people so you can establish a pool of people that are headed towards the goal of your business, whether these goals be short term or long term. 


By Mary Achurra

Mary Achurra is a freelance content marketer. She helps business owners and entrepreneurs attract and retain customers by creating quality, engaging content.

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